CC6PH Privacy Policy

CC6PH is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform.

This Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. CC6PH acts as the data controller for all personal information collected through the Platform.

We collect only the personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. We do not sell your personal data to third parties, and we do not use your data for purposes beyond those described in this Policy without your explicit consent.

CC6PH collects the following categories of personal data from players and platform visitors:

CC6PH does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by applicable law or regulatory obligation.

CC6PH collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated technologies: When you access the CC6PH Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Third-party payment providers: When you process a transaction via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those providers.
• Identity verification services: When you submit documents for KYC verification, our verification partners may process and return identity confirmation data to us.
• Regulatory sources: In certain circumstances, we may receive data from PAGCOR or other Philippine regulatory bodies as part of our compliance obligations.

CC6PH processes your personal data for the following purposes:

• Account registration and management: To create, maintain, and administer your CC6PH player account, including verifying your identity and age (21+ requirement).
• Payment processing: To facilitate deposits and withdrawals via your chosen Philippine payment method, and to maintain accurate transaction records.
• Regulatory compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) procedures, and PAGCOR reporting obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform.
• Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance with your CC6PH account.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall CC6PH gaming experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with the CC6PH Platform.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), CC6PH processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and CC6PH — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting duties.
• Legitimate interests: Processing is necessary for CC6PH's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, CC6PH relies on your explicit consent. You may withdraw this consent at any time by contacting our support team or adjusting your account preferences.

CC6PH does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist us in verifying player identities and screening for financial crime risks.
• Game technology providers: Licensed game developers and platform technology partners who supply the games and software infrastructure that power the CC6PH Platform.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required in connection with the investigation or prosecution of criminal activity.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by CC6PH in connection with the operation of the Platform.
• Business successors: In the event of a merger, acquisition, or sale of all or part of CC6PH's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom CC6PH shares personal data are required to process that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

CC6PH retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active account data: Retained for the duration of your account's active status on the CC6PH Platform.
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with Philippine AML regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the end of the business relationship.
• Support communications: Retained for up to three (3) years following the resolution of the relevant inquiry or dispute.
• Marketing consent records: Retained until you withdraw your consent or for up to three (3) years following your last interaction with CC6PH marketing communications.
• Technical and usage data: Retained for up to two (2) years for platform analytics and security purposes.

Upon expiry of the applicable retention period, CC6PH will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

CC6PH takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the CC6PH Platform is encrypted using industry-standard SSL/TLS protocols.
• Access controls: Access to personal data is restricted to authorized CC6PH personnel and service providers who require it to perform their duties. All access is logged and monitored.
• Secure data storage: Personal data is stored on secure servers with appropriate physical and logical access controls.
• Regular security assessments: CC6PH conducts periodic security reviews and vulnerability assessments to identify and address potential risks to player data.
• Staff training: All CC6PH personnel who handle personal data receive regular training on data protection obligations and security best practices.
• Incident response: CC6PH maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with applicable Philippine law.

CC6PH uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the CC6PH website or use the CC6PH app.

We use the following types of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences — such as your preferred language and display settings — to provide a more personalized experience on CC6PH.
• Analytics cookies: These cookies collect anonymized data about how players use the CC6PH Platform, helping us understand which features are most popular and where improvements can be made.
• Security cookies: These cookies help CC6PH detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the CC6PH Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by CC6PH:

• Right to be informed: You have the right to be informed about how CC6PH collects and processes your personal data, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data CC6PH holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data CC6PH holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to CC6PH's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on CC6PH's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe CC6PH has violated your data privacy rights.

To exercise any of the above rights, please contact the CC6PH Data Privacy Officer using the contact details provided in Section 14 of this Policy. CC6PH will respond to all verified data subject requests within thirty (30) calendar days of receipt.

The CC6PH Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. CC6PH does not knowingly collect personal data from individuals under the age of 21.

If CC6PH becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and take appropriate action in accordance with our legal obligations. If you believe that a minor has registered on the CC6PH Platform, please contact our support team immediately.

CC6PH primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game technology partners operating in other jurisdictions.

Where such transfers occur, CC6PH ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognized under Philippine data protection law.

By using the CC6PH Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

CC6PH reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, CC6PH will notify registered players via email or a prominent notice on the Platform.

The date of the most recent revision is always displayed at the top of this page. Your continued use of the CC6PH Platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how CC6PH protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way CC6PH handles your personal data, please contact our Data Privacy Officer (DPO). We are committed to addressing all data privacy inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For general platform questions, our FAQ page may also be helpful.